Investor's corner

This section is intended to improve the financial literacy and knowledge of the users of this site to ensure that the necessary financial decisions can be taken using optimal and efficient tools.

 

With the information that follows, investors can improve their understanding of financial products and develop their skills and confidence to become more aware of financial risks and opportunities, make decisions based on information, know where to turn for help and take any effective action to improve their financial well-being.

 

Financial regulation is essential to protect investors and must be complemented by adequate financial education.

Rules

General Regulations

General Regulations

Access to the different standards to which the performance of the companies in the GVC Gaesco Group is subject.







MiFid

Approved policies

GVC Gaesco Beka, S.V. S.A.U. has established a number of internal policies with the aim of enhancing the customer or potential customer's protection. This protection ...







Pre-contractual and contractual information

When providing investment services, GVC Gaesco Beka, S.V. S.A.U. must provide their retail customers (including potential customers) with this information in advance ...







Categorization of customers and types of services

The GVC Gaesco Group, following the current regulations, has established different levels of protection to customers based on their classification: ...







Prevention of money laundering and financing of terrorism

The growing concern of the international community to the threat of money laundering and the financing of terrorist activities has prompted legislators ...







Rules of Conduct

The GVC Gaesco Group is registered with the National Stock Market Commission Internal Rules of Conduct, whose main objective is to assess the behavior and performance ...







Customer Protection

Customer Service Department

Customer Service Department

The GVC Gaesco Group Customer Service Department has been created to safeguard the rights and interests of customers, knowing and addressing their complaints and claims ...







Customer Lawyer

Customer Lawyer

There is an additional figure for settling claims in the GVC Gaesco Group, which is the 'Servicio de Defensor del Cliente de Bolsas y Mercados ...







National Stock Market Commission and Bank of Spain Claims Service

National Stock Market Commission and Bank of Spain Claims Service

First you must go to Customer Service and the GVC Gaesco Group Customer Ombudsman. If you do not agree with the answer, or if two months...







Guarantee Fund

Guarantee Fund

The purpose of the GENERAL INVESTMENT GUARANTEE FUND (FOGAIN) is to offer customers of securities firms, brokers and portfolio management companies ...







Corporate Bylaws, Regulations and other organizational rules

Corporate Bylaws

Corporate Bylaws







Organizational Structure

Detail of us Organizational Structure







Remunerations

Remunerations







The remuneration policy of the management company

The remuneration policy of the management company is included within the remuneration policy of the Hacve Group.